Refund Policy

Seller space bookings are made for a specific Thrift Be Told event and space type. As spaces are limited and your booking prevents that space from being offered to another seller, bookings are generally non-refundable for change of mind or if you are no longer able to attend.

Changing your booking
We understand that plans can change. Where at least 14 days’ notice is provided before the booked event, we will do our best to accommodate a request to move your booking to another Thrift Be Told event.

Transfers are subject to availability and are not guaranteed. Any difference in the price of the seller space will need to be paid where applicable.

Requests made less than 14 days before the event are generally not eligible for a transfer or refund.

Event cancellation or changes
If Thrift Be Told cancels an event and is unable to provide your booked seller space, you will be offered the option to transfer your booking to another event or receive a refund. Australian consumer protections may also apply where a paid service is not supplied.

If an event needs to be rescheduled, your booking will be transferred to the new date. If you are unable to attend the rescheduled date, please contact us and we will work with you to arrange an appropriate outcome.

Transfers to another seller
If you would like someone else to take your booked space, please contact us before the event. Any transfer must be approved by Thrift Be Told.

Australian Consumer Law
Nothing in this policy is intended to exclude or limit any rights or remedies you may have under the Australian Consumer Law.